General Terms and Conditions
1. Validity of the Conditions
This is a listing of the general terms and conditions, hereinafter referred to as "GTC", of the room rental "Ferienwohnungen Obo19" in 19053 Schwerin, Obotritenring 19, hereinafter referred to as "Ferienwohnungen Obo19". These GTC apply from 01.07.2009. The following GTC apply to the conclusion of an accommodation contract, which is automatically concluded when individual guest rooms, as well as all related deliveries and services to the client, hereinafter referred to as "guest". This also applies if no written contract is concluded, but the accommodation is based on a verbal, telex, telephonic or electronically (by e-mail) transmitted agreement of both parties. The Guest acknowledges that any terms and conditions of the Guest contrary to these GTC shall not apply.
2. Conclusion of the accommodation contract
The booking / reservation of individual or multiple guest rooms and other supplies and services becomes binding for both parties with the written confirmation of the "Holiday Apartments Obo19" and the guest. The valid price list is authoritative. Otherwise, services are subject to change. In the case of individual reservations of guest rooms, the telephonic declaration of intent of the guest or his principal is also sufficient. If a deposit or advance payment is requested by "Ferienwohnungen Obo19" for the booking / reservation and this is not paid within the agreed period, the booking / reservation commitment is invalid. If the booking / reservation confirmation deviates from the content of the application, the content of the booking / reservation confirmation becomes part of the contract, unless the guest has immediately objected, at the latest with the acceptance of the services. Contractual component is also the house rules which is posted in the rooms.
3. Conclusion of the guest accommodation contract
Determining is the respectively valid price list with the respective rates and description of services. Otherwise, services and rates are subject to change. The guest accommodation contract (accommodation contract) can be in writing, orally, by telephone or by conclusive behavior. The conclusion of the accommodation contract obligates the contracting parties to fulfill the contract. In the case of overnight stays, the guest accommodation contract is concluded as soon as the room has been ordered and promised or, if a promise was not possible due to time constraints, has been made available.
4. Price agreements and terms of payment
The agreed prices are inclusive of value added tax. This is shown separately on the invoice. If this changes after conclusion of the contract, the prices change accordingly. Agreed prices can be changed after the conclusion of the contract on the part of "Ferienwohnungen Obo19" according to the then valid price lists , if the period between the conclusion of the contract and the provision of the individual service is more than 4 months. The invoices are due for payment immediately, without any deduction and in cash, upon receipt of the invoice, unless other payment terms have been expressly agreed upon. Delay in payment of even one invoice, entitles the "Apartments Obo19" to stop all further and future services for the guest. Prerequisite is that the guesthouse causes the default by a reminder with a deadline and notice of these consequences. If the invoice amount exceeds 150,00 € or if the guest stays longer than 5 days in the guesthouse, "Ferienwohnungen Obo19" is entitled to issue individual interim invoices and to demand their payment from the guest. Private customers can transfer the cost of accommodation before moving into your apartment. As a rule, the guest pays the cost of accommodation in cash before moving in.
The guest is liable for any loss or damage caused by him or his "vicarious agents" . The guest is obliged to notify "Ferienwohnungen Obo19" of the introduction of dangerous or illegal goods ( drugs, explosives, weapons and the like ). In general, "Ferienwohnungen Obo19" is only liable for damage incurred in the event of gross negligence of vicarious agents.
"Ferienwohnungen Obo19" expressly assumes no liability for loss of valuables ( especially jewelry and cash ). Also, the custody of the wardrobe, musical instruments, brought technical equipment and the like is the exclusive responsibility of the guest. The entry of third parties or the transfer of rooms of the guesthouse to third parties by guests is only permitted with the written consent of the guesthouse.
7. Termination by the guesthouse
The guesthouse is entitled to terminate accommodation contracts ( even after occupancy of the room / s) with immediate effect and in the exercise of its domiciliary rights to expel the guest / group of guests of the house, if the guest / group of guests harms the reputation, safety or reputation of the guesthouse, is suspected of committing crimes or other guests, residents, passers-by or neighbors harassed, repeatedly disturbed or endangered. In particular, repeated violations by the guest / group of guests against regulations from these Terms and Conditions or the house rules posted in the house, as well as damage, soiling or theft of property entitle to immediate termination by "Ferienwohnungen Obo19". This also applies if the guest uses the room or other rooms of "Ferienwohnungen Obo19" for a purpose other than the agreed purpose. In these cases, the guest may be obliged to pay damages and to pay the accommodation costs already claimed and to pay accommodation costs not yet claimed in accordance with the cancellation regulations under section 8. This also applies to all other accommodation contracts in the event of force majeure or the existence of another important reason within the mutually agreed cancellation conditions.
When booking / reserving guest rooms, "Ferienwohnungen Obo19" will refer to the option, cancellation and payment conditions and the terms and conditions. Diese ist auch gültig ohne eine Rückbestätigung vom Gast. Stornierungen erfolgen nur schriftlich, via Fax oder E- Mail. Verbal, telephone agreements have no binding in the event of subsequent disputes. The cancellation of a booking is regulated for both parties below:
- Cancellation earlier than 30 days before arrival = free of charge right of withdrawal
- Cancellation incl. 30. and incl. 15. day before provision of the respective services = charge of the ordered/reserved services 30%
- Cancellation incl. 14. and incl. 07. day before provision of the respective services = calculation of the ordered/reserved services 60%
- Cancellation incl. 06. and incl. 03. day before provision of the respective services = calculation of the ordered/reserved services 80%
- Cancellation within 48 hours before provision of the respective services = calculation of the ordered / reserved services 100%
The arrival of the guests takes place unless otherwise agreed by telephone in the time between 3:30 pm and 5:30 pm. In case of delays or changes in the arrival time, the service must be informed in time. The apartments must be vacated no later than 10.00 am on the day of departure.
10. Other provisions
If the customer is a merchant, the place of performance and jurisdiction is agreed to be Schwerin. "Ferienwohnungen Obo19" is, however, entitled to sue also at the domicile of the customer. These general conditions as well as the contracts concluded on their basis are subject to German law. Should individual provisions of these General Conditions for the conclusion of accommodation contracts be invalid, this shall not affect the validity of the remaining provisions. An agreement that comes as close as possible to the invalid provision shall apply in place of the invalid provision. Any deviation or collateral agreement must be in writing.
Tel.: 0172 / 3179796
Fax: 0385 / 4790208